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Help Center

Find the next step for photo puzzles, AI generation, saved links, downloadable files, SVG exports, and common fixes.

Top 8 Questions

Start with these most-viewed questions. Expand any item for a quick answer.

Guides & Walkthroughs

Use these walkthroughs when you want exact steps for a workflow or a fix.

Classroom Puzzle Sharing Workflow in Jigsawify

A practical teacher workflow to create puzzles, save them correctly, and share stable links with students across classes.

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How to Create a Puzzle from Clipboard in Jigsawify

Fast workflow for teachers and creators: paste screenshots directly with Ctrl/Cmd+V, set difficulty, and start playing in seconds.

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Puzzle Running Slow in Jigsawify? Performance Fix Guide

Step-by-step performance troubleshooting for laggy puzzles: piece count, browser load, device settings, and classroom-safe defaults.

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Photo Upload vs AI Jigsaw Puzzle: Which Should You Start With?

Use photo upload when you already have an image. Use AI only when you need to generate the image first.

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Downloadable Files vs Puzzle Generator

Choose downloadable PDF or PNG files when you want to print the puzzle yourself, and choose the puzzle generator for SVG, DXF, and maker workflows.

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Download Puzzle Files for Printing Yourself (PDF and PNG Setup)

Step-by-step guide for teachers and parents to download puzzle files, choose paper, and avoid common mistakes when printing them yourself.

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SVG Export Checklist for Laser/CNC Puzzle Production

Practical maker checklist for exporting SVG puzzle templates in Jigsawify and preparing cleaner cuts in LightBurn, RDWorks, or CNC workflows.

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Image Upload Failed in Jigsawify? Step-by-Step Fix

Practical troubleshooting guide for upload failures: format checks, file size, clipboard issues, browser fixes, and classroom-safe fallback workflow.

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What Happens When I Save a Puzzle in Jigsawify?

Learn how free play, sign-in, save limits, share links, and paid access work when you save a puzzle.

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How to Save and Share a Puzzle in Jigsawify

Learn exactly where the share link appears in Jigsawify and why you may not see it yet. Step-by-step guide for teachers, students, and first-time users.

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Which Jigsawify Tool Should I Use?

Choose the right Jigsawify workflow for a photo puzzle, downloadable file, AI-generated image, or maker-focused SVG/DXF output.

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Start Here

New to Jigsawify? These answers get you from upload to play.

Create from Photo

Choose images and settings that make the puzzle easier to enjoy.

AI Puzzle Flow

Use prompts or reference images when you need artwork before you make the puzzle.

Play Controls

Use the board controls to solve faster and reduce friction on desktop or touch screens.

Share, Download & Export

Create stable links, saved records, or downloadable puzzle files.

SVG Generator for Makers

Create SVG templates for laser, CNC, and craft-machine workflows.

Fix Common Issues

Run these checks before contacting support.

Still stuck?

If your issue is not covered above, contact us and include your device, browser, and steps to reproduce.

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Jigsawify Help Center | Create, Play, Save, Share & Export